Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

FF 40.0.3 refuses to print from the web, can't communicate with XP's internal print spooler service.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by guigs

Fred-Flintstone
Fred-Flintstone
more options

Firefox & Palemoon both on the same day decided to spit the dummy over their own internal print spooler functions. Nothing I knew or Aunty Google could fix it. Well, nothing apart from an uninstall /Ccleaner & reinstall from the full redistributable version of both browsers. 

FF & Palemoon have been running fine for several years, including THIS single 4yr old install of XP Pro

This pc has been running as a print server sharing my printer to other computers here for approx 2 years

Confirmed via IE & Chrome both being ok for web printing. No updates of any sort enabled & std XP Pro + SP3 only I print via the browsers almost everyday but my computer also acts as a print server for the other computers here The other computers are still able to print

Update ...>> 2 days later & it's done it again. Both versions of firefox on XP Pro

Previously latest full versions downloaded & installed with previous addons working Now disabled addons & restarted FF but still no print spooler connection. keeps asking me to install a printer but then complains about the print spooler being turned off. Can print fine from IE, notepad, wordpad etc

...... "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? (Yes/No)

Yes = Operation could not be completed. The print spooler service is not running. No = (diallog box's go away, problem stays)" .......

Firefox & Palemoon both on the same day decided to spit the dummy over their own internal print spooler functions. Nothing I knew or Aunty Google could fix it. Well, nothing apart from an uninstall /Ccleaner & reinstall from the full redistributable version of both browsers. FF & Palemoon have been running fine for several years, including THIS single 4yr old install of XP Pro This pc has been running as a print server sharing my printer to other computers here for approx 2 years Confirmed via IE & Chrome both being ok for web printing. No updates of any sort enabled & std XP Pro + SP3 only I print via the browsers almost everyday but my computer also acts as a print server for the other computers here The other computers are still able to print ************ Update ...>> 2 days later & it's done it again. Both versions of firefox on XP Pro Previously latest full versions downloaded & installed with previous addons working Now disabled addons & restarted FF but still no print spooler connection. keeps asking me to install a printer but then complains about the print spooler being turned off. Can print fine from IE, notepad, wordpad etc ...... "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? (Yes/No) *** Yes = Operation could not be completed. The print spooler service is not running. No = (diallog box's go away, problem stays)" .......

All Replies (2)

Fred-Flintstone
Fred-Flintstone Question owner
more options

Downgraded to an earlier version of both browsers & it was working for 1 day, this time the computer was left on over night. Still on the previous version.

guigs
guigs
more options

Try these troubleshooting steps:

Did it help?