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Firefox crashes

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  • 2 have this problem
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  • Last reply by cor-el

soup111e
soup111e
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Firefox keeps crashing every time I try to open. This is the message. It will not open in safe open. Same message. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Crash ID: bp-1cba0b00-0ece-44df-bb68-a4b122150826 Crash ID: bp-1d7cd3fd-b929-4056-b975-664752150817

Firefox keeps crashing every time I try to open. This is the message. It will not open in safe open. Same message. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts. Crash ID: bp-1cba0b00-0ece-44df-bb68-a4b122150826 Crash ID: bp-1d7cd3fd-b929-4056-b975-664752150817

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cor-el
cor-el
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This is possibly a problem with "Websense Endpoint" software. If you have Websense Endpoint then you can try to disable or uninstall this software for now until there is an update that addresses this issue.

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.