We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

restore the files which are deleted along with the profile

  • 6 respostas
  • 1 has this problem
  • 4 views
  • Last reply by lathas191

more options

Hi, I created a profile in Firefox and deleted. While deleting I selected delete files from the pop up, instead of Don't delete files. My complete data is deleted. It contains personal data and office data. Please help me on this to retrieve the data.

Hi, I created a profile in Firefox and deleted. While deleting I selected delete files from the pop up, instead of Don't delete files. My complete data is deleted. It contains personal data and office data. Please help me on this to retrieve the data.

All Replies (6)

more options

Hi

If the profile is in the Windows Recycle Bin, you may be able to restore it.

Unless you have some other third party software installed, I am unaware of any default way to recover the profile folder and data.

more options

I restored it. But I did not get the data. Is there any other option to retrieve the data? Actually, I tried with Recuva Software. I got some of the data. But, not able to open any of the file.

more options

Hiya

So you have recovered the old profile, but cannot use it?

more options

Retrieved some of the files. Not completely. But, not able to use it.

more options

Okay.

If you just have partial files, you should be able to copy them into (overwrite) a clean Firefox profile. You will need to do this with Firefox closed, but I think (others are more than willing to correct me) that this represent the best chance for partial recovery of your data.

more options

I lost all my PDF, Excel and word document files. And, In created profile, I did nothing. I ran one selenium script(Java) and deleted the profile. but, the data is deleted from the root folder.