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Why has my Yahoo homepage changed on Firefox but it remains as I have configured on Intenet Explorer?

  • 8 respostas
  • 16 have this problem
  • 1 view
  • Last reply by cor-el

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My Yahoo homepage was fine when I accessed it this morning. After going to my email, the homepage is no longer configured. However, when I access my Yahoo homepage using Internet Explorer, it is correct. What did Firefox do? How do I get my homepage back to it's proper configuration?

My Yahoo homepage was fine when I accessed it this morning. After going to my email, the homepage is no longer configured. However, when I access my Yahoo homepage using Internet Explorer, it is correct. What did Firefox do? How do I get my homepage back to it's proper configuration?

Chosen solution

If you decide to try one more thing, here is some general advice:

When you have a problem with one particular site, a good "first thing to try" is clearing your browser cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache. If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging in again. Does that help?

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All Replies (8)

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Hi

It is really easy to set the home page in Firefox. I recommend that you have a read of this article that will walk you through how to set it to a page of your choice, or failing that, set it to the default Firefox home page for your region.

I hope this helps, but if not, please come back here and we can look into a different solution for you.

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I had it set. Now....... I can't configure it on Firefox, but it is configured properly on IE. How did it change? Why did it change? Why can't I get it back without going through a big re-configure?

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Did you try to click the My Yahoo link next to your logged in name?

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My Yahoo is no longer there on Firefox

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If you copy the address from the address bar in IE and open a new tab in Firefox (Ctrl+t) and paste the address and press Enter, do you get the same page or a different page than you see in IE?

Some users have reported getting stuck on a mobile version of a site, but that doesn't look like a mobile version...

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I tried that. Didn't work. I'm done with Firefox

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Chosen Solution

If you decide to try one more thing, here is some general advice:

When you have a problem with one particular site, a good "first thing to try" is clearing your browser cache and deleting your saved cookies for the site.

(1) Clear Firefox's Cache

See: How to clear the Firefox cache. If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • (menu bar) Tools > Page Info > Security > "View Cookies"
  • click the padlock or globe icon in the address bar > More Information > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page and logging in again. Does that help?

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window