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Can't delete get message Mailbox does not exist [Gmail]/Bin

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  • 2 have this problem
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  • Last reply by CostaRica9

CostaRica9
CostaRica9
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I used to be able to delete mails using the delete button, but as from today (30/09/15) I get the following message

The current option on your 'Inbox' did not success. The mail server for account barry.pidcock@ntlworld.com responded: [TRYCREATE] Mailbox doesn't exist [Gmail]/Bin.

Also if the message isn't marked as read it is after I try deleting it

Ihave try the suggestion of deleting the Trash/deleted in my profile, but it didn't work. I have also try the repair folder in profiles

I used to be able to delete mails using the delete button, but as from today (30/09/15) I get the following message The current option on your 'Inbox' did not success. The mail server for account barry.pidcock@ntlworld.com responded: [TRYCREATE] Mailbox doesn't exist [Gmail]/Bin. Also if the message isn't marked as read it is after I try deleting it Ihave try the suggestion of deleting the Trash/deleted in my profile, but it didn't work. I have also try the repair folder in profiles

CostaRica9 modificouno o

Chosen solution

Thanks for your reply. I have tried just deleting the e-mails today and they are moved to a deleted folder. I didn't try your solution. I don't know what went off and why it is now working on its own. I will bear your solution in mind in case it happens again. Again thanks for your reply.

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Matt
Matt
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  • Top 10 Contributor
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Well the message is clear. the Bin folder that your trash is being redirected to is missing. Most unusual to have a folder called Bin, it must have been some sort of ntworld special. Usually trash folders are called trash or deleted. Back in the 1980s Apple sued anyone that used the term Bin, apparently they though that had some sort of intellectual property on the name.

So right click the account in the folder pane, select subscribe. This will show a listing of all folders on the IMAP account on the server. Note the name that looks like it is meant to hold deleted mail.

Right click the folder again and select settings. In Server settings for the account select the folder you identified in the last step as the one deleted mail is to be copied to.

Mail is marked as read when it is displayed in the reading pane at the bottom of the screen.

CostaRica9
CostaRica9 Question owner
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Chosen Solution

Thanks for your reply. I have tried just deleting the e-mails today and they are moved to a deleted folder. I didn't try your solution. I don't know what went off and why it is now working on its own. I will bear your solution in mind in case it happens again. Again thanks for your reply.