Firefox crashes
I had Waterfox on my computer up until a few days ago. I got a bug. I uninstalled a few programs to reload. When I download waterfox and firefox, I get these messages: Your profile cannot be loaded. It may be missing or corrupted. I cannot find the profile manager in the files. I tried using "run". I have uninstalled it and did a clean boot and installed again: no good. I have windows 10 on an HP Notebook. I have tried most of the fixes I found for this problem but most of them are old fixes. I will appreciate any help you can give because I have found Waterfox is the best browser for me. My computer is a 64bit. Thank you, Marcy
Chosen solution
What is your computer system and Firefox?
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
All Replies (3)
Chosen Solution
What is your computer system and Firefox?
Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
Thank you very much. I am happy to have Firefox back. My favorite browser. You Rock! Marcy
Glad to help. Safe surfing.