Sync doesn't work on a cleaned firefox on Win7 / new FF on Android
- Win7 - new account, new FF, zero bookmarks - Android - new account, new FF, zero bookmarks => starting to fill the Win7 FF with bookmarks (445 so far) & trying to sync with Android ... NOTHING HAPPENS
Tried out so far: https://support.mozilla.org/en-US/kb/sync-bookmarks-tabs-history-and-passwords-android#mobile::m42 https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips and about 42 times deleting and creating new accounts.
Any hints?
All Replies (4)
Hi NothingSyncs ,
I understand that when you add bookmarks to the Desktop computer connected to the account that bookmarks are not syncing to the Mobile device.
2 places to check first:
- Are they in the Desktop Bookmarks Folder on the Android device after waiting no more than 15 mins to sync?
- When you open the device settings on your Android Device, under Accounts, is there a warning in the Firefox Sync account that Auto-Sync Data needs to be turned on?
Cheers, guigs
Hi guigs,
Time doesn't matter - it doesn't sync. And the other thing depends on which Android Device I use - but makes no difference at the moment, sync simply seems not work this way (I started testing between different Windows - it works, only Android stays empty!).
This will now be my/our guide to getting to the root of the issue and I will put it here for reference:
Collecting logs on the android device and opening up a bug here would be the next step.
Hit!
Thanks for your guide ... but unfortunately I can't provide any useful data except hard-/software => all logs have 0.0kB. ;-(
Setting; the usual PC stuff + mostly Win7, FF42 and 2 XP-machines (I really need them for some time longer) - all of them daily updated. Those Sync-sessions are OK! Problems: several BQ, Samsung, HTC, ASUS on Android 5.0.2/4.4.2 - all of them daily updated, some of them formerly with non-automatic-sync but working. Nowadays the sync is no longer functions ;-(