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Firefox crashes

  • 3 respostas
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

ketler
ketler
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Problem: Intermittent - address bar will not receive input typing. Search bar will not receive input typing.

Attempted solutions: restarted Firefox. Restarted MacPro. Used save mode launch. Complete reload of Firefox.

Comments: Once working Firefox is lightening fast and works flawlessly. The machine is a 2013 MacPro laptop which has recently been upgraded with a 16Gig chip and a new motherboard. Operating system is El Capitan. I have used Firefox happily since getting the computer. Chrome and Safari do not exhibit same problem. There have been no error messages.

Problem: Intermittent - address bar will not receive input typing. Search bar will not receive input typing. Attempted solutions: restarted Firefox. Restarted MacPro. Used save mode launch. Complete reload of Firefox. Comments: Once working Firefox is lightening fast and works flawlessly. The machine is a 2013 MacPro laptop which has recently been upgraded with a 16Gig chip and a new motherboard. Operating system is El Capitan. I have used Firefox happily since getting the computer. Chrome and Safari do not exhibit same problem. There have been no error messages.

All Replies (3)

FredMcD
FredMcD
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Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

ketler
ketler Question owner
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Application Basics

Name: Firefox Version: 42.0 Build ID: 20151029151421 Update Channel: release User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:42.0) Gecko/20100101 Firefox/42.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Graphics

Asynchronous Pan/Zoom: none Device ID: 0x0126 GPU Accelerated Windows: 1/1 OpenGL (OMTC) Supports Hardware H264 Decoding: false Vendor ID: 0x8086 WebGL Renderer: ATI Technologies Inc. -- AMD Radeon HD 6750M OpenGL Engine windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: quartz AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 0

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20151029151421 browser.startup.homepage_override.buildID: 20151029151421 browser.startup.homepage_override.mstone: 42.0 dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 42.0 gfx.blacklist.direct2d: 3 media.gmp-gmpopenh264.abi: x86_64-gcc3-u-i386-x86_64 media.gmp-gmpopenh264.lastUpdate: 1447311381 media.gmp-gmpopenh264.version: 1.4 media.gmp-manager.buildID: 20151029151421 media.gmp-manager.lastCheck: 1447311380 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.history.expiration.transient_current_max_pages: 104858 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.10 Version in use: 4.10.10

NSS Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSMIME Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSSSL Expected minimum version: 3.19.4 Basic ECC Version in use: 3.19.4 Basic ECC

NSSUTIL Expected minimum version: 3.19.4 Version in use: 3.19.4

Experimental Features

FredMcD
FredMcD
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What protection programs are you using?