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I reset Firefox and start page comes up but it won't bring up any page I ask Google to do.

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  • Last reply by FredMcD

kempergirl44
kempergirl44
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Had problems with my husband's computer and wound up having to reset Firefox. Now it has reset and the start page comes up but when I request Google to bring up a page (any page) nothing happens. No action whatever. What could be wrong? I've checked to see that Firefox isn't blocked by the firewall.

Had problems with my husband's computer and wound up having to reset Firefox. Now it has reset and the start page comes up but when I request Google to bring up a page (any page) nothing happens. No action whatever. What could be wrong? I've checked to see that Firefox isn't blocked by the firewall.

All Replies (1)

FredMcD
FredMcD
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Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button