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iPad Crashes when opening Firefox

  • 1 resposta
  • 11 have this problem
  • 1 view
  • Last reply by AaronMT

Defectivesealion
Defectivesealion
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I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

All Replies (1)

AaronMT
AaronMT
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We're currently investigating this. We need your help in diagnosing the issue.

Would you be interested in joining our beta program to download and install an early Beta (which has diagnosing utilities):

https://docs.google.com/forms/d/1VG9pOntPVhfZWH18ETAZDOahyA6SCbNEpCxBVI-XNJM/viewform

If so, if you install the build and run into the issue, you would be able to send us some diagnosing information.

Settings > Firefox > Debug Settings | 'Email Saved Tab State', and send them to my email address found at https://mozillians.org/en-US/u/AaronMT/

If so, this would be greatly appreciated.