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How to ask a question not covered in mozilla support - or at least I can't it ?

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  • Last reply by Matt

JohnSumner
JohnSumner
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I have 4 e-mail accounts. For each of these accounts the folders and sub folders are in a complete shambles and I would like to get them into some logical order. Perhaps -

Inbox Sent Mail Draft Mail Spam Bin (or Trash)

While a folder or two at the end of this list would be useful, most would not be required by me and were not created by me. This mess seemed to happen when Windows 10 was being installed.

One of the Accounts has just Inbox, Sent and Spam and 7 folders, some of which just hold duplicate e-mails, while one sub folder is called All Mail, and contains just that.

I would like to know how to remove unwanted (sometimes unused) folders and get the everyday categories into a logical order.

If you can help it would be appreciated.

I have 4 e-mail accounts. For each of these accounts the folders and sub folders are in a complete shambles and I would like to get them into some logical order. Perhaps - Inbox Sent Mail Draft Mail Spam Bin (or Trash) While a folder or two at the end of this list would be useful, most would not be required by me and were not created by me. This mess seemed to happen when Windows 10 was being installed. One of the Accounts has just Inbox, Sent and Spam and 7 folders, some of which just hold duplicate e-mails, while one sub folder is called All Mail, and contains just that. I would like to know how to remove unwanted (sometimes unused) folders and get the everyday categories into a logical order. If you can help it would be appreciated.
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Chosen solution

Right click the account, select settings Select the advanced button in the server settings Add [Gmail] to the IMAP server directory. (case sensitive entry this) Select show only subscribed folders. Save the changes by clicking ok.

Additionally

See https://support.mozilla.org/en-US/kb/thunderbird-and-gmail

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Matt
Matt
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  • Top 10 Contributor
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Chosen Solution

Right click the account, select settings Select the advanced button in the server settings Add [Gmail] to the IMAP server directory. (case sensitive entry this) Select show only subscribed folders. Save the changes by clicking ok.

Additionally

See https://support.mozilla.org/en-US/kb/thunderbird-and-gmail