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Flash crashes in Firefox whenever I adjust the volume using the keyboard.

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by lalalei2001

lalalei2001
lalalei2001
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I'm using Firefox 40.0.3, my Flash is 20.0.0.86, and my computer is Windows XP. This only started after upgrading to Flash 20, so I'm pretty sure it's not my computer or Firefox.

I'm using Firefox 40.0.3, my Flash is 20.0.0.86, and my computer is Windows XP. This only started after upgrading to Flash 20, so I'm pretty sure it's not my computer or Firefox.

All Replies (2)

FredMcD
FredMcD
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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

lalalei2001
lalalei2001 Question owner
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I'm not sure how disabling protected mode would help things. :\ I tried disabling the hardware accelerator, though.