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thunderbird crashes suddenly and won't start

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  • 1 has this problem
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  • Last reply by christ1

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since one week thunderbird cannot be opened. I get a crash report, wich will be sent to mozilla. But I am now more than a week without mail. This morning I de-install Thunderbird and install the latest version. But with no result: thunderbird cannot open. There were no changes in my computer lately. It works with Windows 10.

since one week thunderbird cannot be opened. I get a crash report, wich will be sent to mozilla. But I am now more than a week without mail. This morning I de-install Thunderbird and install the latest version. But with no result: thunderbird cannot open. There were no changes in my computer lately. It works with Windows 10.

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Please post a crash ID. https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports

You can probably get to your messages via webmail in the meantime.