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Can't see image of add-ons when I hover over it with my mouse

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  • 1 has this problem
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  • Last reply by cor-el

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I could always view the image of an add-on my hovering over it with my mouse to see if I liked it or not. Now when i hover over it, it doesn't do a thing. What happened? Can anyone help?

I could always view the image of an add-on my hovering over it with my mouse to see if I liked it or not. Now when i hover over it, it doesn't do a thing. What happened? Can anyone help?

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the Cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window