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Firefox doesnt load after installing kaspersky

  • 1 resposta
  • 1 has this problem
  • 10 views
  • Last reply by philipp

daycartes
daycartes
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Lenovo E520 updated from windows 7 to 10 (when it first came out) Recently installedd Kaspersky 2016 Unable to load any pages on FF, other computer works fine. Tried the C:ProgramData\Kaspersky Lab\AVP16.0\Data route to install 'fake' Kaspersky certificate but unable to gain access to folder even though I have gone through elevated administrator access.

Lenovo E520 updated from windows 7 to 10 (when it first came out) Recently installedd Kaspersky 2016 Unable to load any pages on FF, other computer works fine. Tried the C:ProgramData\Kaspersky Lab\AVP16.0\Data route to install 'fake' Kaspersky certificate but unable to gain access to folder even though I have gone through elevated administrator access.

All Replies (1)

philipp
philipp
  • Moderator
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hi, what kind of error message are you getting and does it only affect secure sites (starting with https://)?