Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashes

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by deeee

deeee
deeee
more options

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again.

bp-2cfc890e-670a-4b7e-af3f-47faf2160913

I cannot open Firefox at all. Each time I click on the Firefox logo, the Mozilla Crash Reporter window pops up. If I press "Restart Firefox", the Firefox window does not pop up but the same Mozilla Crash Report window pops up again. bp-2cfc890e-670a-4b7e-af3f-47faf2160913

Chosen solution

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.

Ler a resposta no contexto 👍 0

All Replies (2)

slswyoming
slswyoming
more options

Just wait, they will tell you a new install will fix it (for most it does not), or that it's Symantec's fault.

deeee
deeee Question owner
more options

Chosen Solution

I waited about 4 hours and decided to open Firefox, and it works! It was weird that it would work all of a sudden but nonetheless thanks for your help.