Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Plugin-container slowing down my computer and removed my toolbar on firefox. HELP please

  • 1 resposta
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

I downloaded a power point online and some plugin-container now pops up. I deleated the powerpoint but the plugin container still pops up. It is slowing down my computer. I opened FIrefox on my mac while holding down the option button for safe mode but the plugin is still showing up and now I cant get out of safe mode and my toolbar is missing with all my websites for work. Please help!

I downloaded a power point online and some plugin-container now pops up. I deleated the powerpoint but the plugin container still pops up. It is slowing down my computer. I opened FIrefox on my mac while holding down the option button for safe mode but the plugin is still showing up and now I cant get out of safe mode and my toolbar is missing with all my websites for work. Please help!

All Replies (1)

more options

Type about:addons<enter> in the address bar to open the Add-ons Manager. Hot key; <Control>(Mac=<Command>) <Shift> A)

On the left side of the page, select Plugins. Find the problem plugin and set it to Never.

Restart Firefox.