Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

I'm not downloading all my e-mails

  • 1 resposta
  • 1 has this problem
  • 15 views
  • Last reply by Matt

jdmack
jdmack
more options

My business partner's husband has a Comcast account with 30,000+ e-mails going back to 2008. He wants to save these e-mails to his computer before he deletes them from the online server. I installed Thunderbird on his computer and configured the settings for a POP account. When I checked the email, Thunderbird downloaded 5000+ e-mails dating back to August 2014. I tried checking the e-mail again and it only downloaded the new messages that had come in. How do I get it to download all 30,000 e-mails?

My business partner's husband has a Comcast account with 30,000+ e-mails going back to 2008. He wants to save these e-mails to his computer before he deletes them from the online server. I installed Thunderbird on his computer and configured the settings for a POP account. When I checked the email, Thunderbird downloaded 5000+ e-mails dating back to August 2014. I tried checking the e-mail again and it only downloaded the new messages that had come in. How do I get it to download all 30,000 e-mails?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

are all the emails in the inbox? usually they do not come in because they are in some other folder.