Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Duplicate Sent and Sent Items Folders

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by Drake Bliss

more options

I am getting a Sent Folder and a Sent Items Folder? One has the sent items, the other is empty?

I would like to get rid of the Sent Items Folder.

I am getting a Sent Folder and a Sent Items Folder? One has the sent items, the other is empty? I would like to get rid of the Sent Items Folder.
Capturas de pantalla anexas

Chosen solution

Who is the provider?

I think this account uses IMAP and you're seeing a folder put there by the provider. Thunderbird uses "Sent" and the provider has offered "Sent Items". This is common in outlook.com accounts.

You should be able to set Thunderbird to use "Sent Items" and then delete "Sent". I doubt that your provider will give you any say in the "Sent Items" folder.

Ler a resposta no contexto 👍 0

All Replies (2)

more options

Chosen Solution

Who is the provider?

I think this account uses IMAP and you're seeing a folder put there by the provider. Thunderbird uses "Sent" and the provider has offered "Sent Items". This is common in outlook.com accounts.

You should be able to set Thunderbird to use "Sent Items" and then delete "Sent". I doubt that your provider will give you any say in the "Sent Items" folder.