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I cant login to my POP server. Keep getting an authentication failure message

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  • Last reply by Matt

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I have been using Thunderbird for years but suddenly it will not connect to my email (hotmail.com). I keep getting the attached error message. I do not know if the problem is with my server settings or with hotmail. Any suggestions much welcome. Thank you.

I have been using Thunderbird for years but suddenly it will not connect to my email (hotmail.com). I keep getting the attached error message. I do not know if the problem is with my server settings or with hotmail. Any suggestions much welcome. Thank you.
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Chosen solution

Perhaps https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC

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Chosen Solution

Perhaps https://portal.office.com/servicestatus where it says

Title: Can't access or synchronize Outlook.com email

User Impact: Users may be unable to access or synchronize their Outlook.com accounts while using applications or mobile devices.

More info: While we're focused on remediation, users may be able to access the service by logging in to their Outlook.com accounts with a web browser as an alternative method.

Current status: We've completed the fix and are deploying it throughout the affected environment. While the fix is being deployed, some users may begin to access and synchronize their Outlook.com accounts while using applications or mobile devices.

Start time: Thursday, November 17, 2016, at 12:00 AM UTC

Next update by: Wednesday, November 23, 2016, at 8:30 PM UTC