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remove password requirement to open email account

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  • Last reply by user1121639

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All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

All of a sudden I need the server password to open email account. How do I stop this requirement? I was troubleshooting last night because email would not send. Turns out I was offline. I am sure I clicked something, but cannot figure it out.

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It is unclear what you need help with right now.

To work Online: Thunderbird menu: File: Offline: Un-check "Work Offline" (See snip below)

Clear saved passwords in Thunderbird: Thunderbird menu: Tools: Options: Security: Password tab: Click "Saved Password" button. Select the servers you are concerned with, and click the "Remove" button for each. Both the incoming and outgoing servers.

Then when you check e-mail next, it will ask for your password. Make sure you check-mark the box "Use Password Manager to remember this password". (See snip below)