Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't find Shockwave Flash to activate.

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by James

more options

Want to install Shockwave Flash but can't find it under Tools - Add ons - Plugins.

Want to install Shockwave Flash but can't find it under Tools - Add ons - Plugins.

All Replies (2)

more options

Did you check at the very bottom of the Plugins panel of the Add-ons page? Disabled plugins usually sort to the end of the list, out of alphabetical order.

If you've never installed Flash on your Windows 10 system, then you may need a fresh installer direct from Adobe. On the following page, there often are optional offers for other companies' software. Make sure the uncheck any unwanted extras:

https://get.adobe.com/flashplayer/

If Shockwave Flash STILL doesn't show up on the Plugins panel of the Add-ons page, then we can work through a number of possible reasons that Firefox isn't finding it.

more options

Note Flash Player is listed as Shockwave Flash in the Plugins pannel of Addons Manager. So it is the same Plugin.