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Thunderbird is asking for "master password for the Software Security Device" what is this ?

  • 4 respostas
  • 2 have this problem
  • 1 view
  • Last reply by Zenos

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Suddenly, after 2 plus years Thunderbird is asking for the Software Security Device password and I do not have a clue whAT THIS IS.

Suddenly, after 2 plus years Thunderbird is asking for the Software Security Device password and I do not have a clue whAT THIS IS.

All Replies (4)

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It usually means your Master Password.

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Is that right smartarse? I don't have a master password dickhead that's why I asked for help !!!

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Why didn't you say so?

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Many users complain that the master password doesn't do anything. They don't enter it, press "cancel" and they are let in to Thunderbird. If this is so, then I would hope that this password prompt isn't actually stopping you from getting in.

Do you allow Thunderbird to store your passwords? If so, they can be found under Tools|Options|Security|Passwords→Saved Passwords - but you may well hit the master password prompt again, notably if you try to view stored passwords. .

Has the "use a master password" box ticked itself? Does unticking it fix things?

Do you know all your passwords and logins? Would a procedure that resets them all (in order to remove a Master Password) be of use to you?

No-one can help you if you don't describe what is (and is not) happening. Insults don't help anyone.