Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Email can only be deleted by drag/drop to Trash, Folder can't be deleted

  • 2 respostas
  • 2 have this problem
  • 1 view
  • Last reply by Philetjosie

Philetjosie
Philetjosie
more options

After a reinstall of my OS (Ubuntu), I can no more delete message with the «Del» key or with a right click/suppr. The only way is to drag and drop them to the Trash folder. I have many Pop accounts, and I use a global inbox, and many folders in the local folder to manage all the email, whatever accounts they come from. (see the attached screen copy of my config) Concerning the folders, I can not delete them. Even when I drag them to the Trash folder, they stay there as subfolders...

After a reinstall of my OS (Ubuntu), I can no more delete message with the «Del» key or with a right click/suppr. The only way is to drag and drop them to the Trash folder. I have many Pop accounts, and I use a global inbox, and many folders in the local folder to manage all the email, whatever accounts they come from. (see the attached screen copy of my config) Concerning the folders, I can not delete them. Even when I drag them to the Trash folder, they stay there as subfolders...
Capturas de pantalla anexas

Chosen solution

Hello Matt, thanks for your help. I started Tb in safe mode, as you proposed, and the problem was still here. But it seems that after restarting it in «normal» mode, the problem was solved. Really strange, but I'm really happy ! Thanks a lot.

Ler a resposta no contexto 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

tried restarting Thunderbird? Restarting in safe mode (with addons disabled) from the help menu?

Philetjosie
Philetjosie Question owner
more options

Chosen Solution

Hello Matt, thanks for your help. I started Tb in safe mode, as you proposed, and the problem was still here. But it seems that after restarting it in «normal» mode, the problem was solved. Really strange, but I'm really happy ! Thanks a lot.