Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox crashes when I try to print from the browser

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by philipp

rgaryblair
rgaryblair
more options

Firefox is crashing when I try to print from my browser. I unloaded Foxit Reader PDF and now all of the pdf files open in a web browser tab. The last crash happened from a tab with a file I was trying to print to my HP Laser printer.

Please help, I really like FireFox but I have to be able to print from web browsers for my work.

Thanks, Gary

https://crash-stats.mozilla.com/report/index/beff9a14-529d-482f-9322-066312170105

Firefox is crashing when I try to print from my browser. I unloaded Foxit Reader PDF and now all of the pdf files open in a web browser tab. The last crash happened from a tab with a file I was trying to print to my HP Laser printer. Please help, I really like FireFox but I have to be able to print from web browsers for my work. Thanks, Gary https://crash-stats.mozilla.com/report/index/beff9a14-529d-482f-9322-066312170105

All Replies (1)

philipp
philipp
  • Moderator
more options

hi gary, can you please try to install the latest version of firefox 51 beta from https://www.mozilla.org/firefox/channel/#beta and see if you can still reproduce these crashes there?

one other thing that might need your attention: your submitted data about firefox show that there is a leftover from an outdated and vulnerable flash plugin present on your system which can lead to problems. please use the uninstaller tool that adobe provides at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and install the plugin again after that...