Every day Firefox runs out of memory and runs at 15% CPU before eventually crashing
Hello Since late December Firefox has become slow and unstable, requiring regular restarts. See below crash reports. There is a gap because I went on vacation. I do not use this PC much (only to run some extensions) and use FF to run some extensions so it is not my browsing / usage (although it might be the extensions I'm running?) Please help!
bp-74aed823-cc3d-4559-adc0-785852170114 14/01/2017 17:42 bp-5dffe579-a08d-4484-aabe-513f62170113 13/01/2017 09:41 bp-5b8b5408-b5c7-4629-b5c4-ffc832161222 22/12/2016 23:02 bp-8d9600f9-877f-401c-910c-6c9c62161221 21/12/2016 07:56 bp-d0124817-0c02-4e8a-9198-77d202161220 20/12/2016 23:12 bp-506d6a6b-3ebc-4605-a3aa-b63ba2161219 19/12/2016 13:03 bp-9e019485-7da4-4f4d-b8ed-698b72161218 18/12/2016 21:24 bp-feed446a-d305-4fbd-8e6e-497092161217 17/12/2016 09:35
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All Replies (8)
bp-74aed823-cc3d-4559-adc0-785852170114 Signature: IPCError-browser | ShutDownKill
Attention Sumo's there are 40 related bug reports
IPSEng32.dll = Symantec Intrusion Detection
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5dffe579-a08d-4484-aabe-513f62170113
Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured
IPSEng32.dll = Symantec Intrusion Detection
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
This is for Sumo's Related Bugs 1257387 NEW --- crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured
Note: The crash report lists this program; KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’ ++++++++++++++++++++++++++++++++++++++++++++++++++++ bp-5b8b5408-b5c7-4629-b5c4-ffc832161222 Signature: OOM | small
System Memory Use Percentage 89
Attention Sumo's there are 40 related bug reports
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
IPSEng32.dll = Symantec Intrusion Detection
Note: The crash report lists this program;
KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’
+++++++++++++++++++++++++++++++++++++++++++++++++
bp-8d9600f9-877f-401c-910c-6c9c62161221
Signature: OOM | large | js::AutoEnterOOMUnsafeRegion::crash | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder
IPSEng32.dll = Symantec Intrusion Detection
This is for Sumo's Related Bugs 1257387 NEW --- crash in OOM | unknown | js::AutoEnterOOMUnsafeRegion::crash | js::TenuringTracer::moveToTenured
Note: The crash report lists this program;
KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’
+++++++++++++++++++++++++++++++++++++++++++++++++
bp-d0124817-0c02-4e8a-9198-77d202161220
Signature: OOM | small
System Memory Use Percentage 88
Attention Sumo's there are 40 related bug reports
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
IPSEng32.dll = Symantec Intrusion Detection
Note: The crash report lists this program;
KLOCKDLL.dll = unknown – found reference to ‘Keyboard Lock Status driver’
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
Try to disable multi-process tabs in Firefox. You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.
- browser.tabs.remote.autostart = false
- browser.tabs.remote.autostart.2 = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.
Hello,
Thank you for your reply.
I set this config this morning.
Tonight RAM usage is nearly at typical crash levels (currently 1.6GB with one tab open, and is running at 4% CPU). This is better than normal after 12 hours of sitting there, and it hasn't crashed yet, but it is still very slow.
Is there anything else I can try?
David
Update: I have not used FF this evening, but see it's now running at 15% - 16% CPU and RAM has reached 1.73GB. It is very slow...
Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?
I have a similar problem bp-0a62504e-71da-469b-bb94-b13611170518
Hi rflexible
Best would be to keep the discussion in your own thread and nor post in multiple threads to avoid confusion about your issue and what has been tried.
- [/questions/1159809] MozCrashReason: MOZ_CRASH() EXCEPTION_BREAKPOINT
This is also an older thread from January 2017, so I'm going to lock this thread.
Please do not reopen older threads since all crashes are different anyway.
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