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Running Firefox on macOS Sierra, and CNN.com crashes every time

  • 3 respostas
  • 4 have this problem
  • 18 views
  • Last reply by FredMcD

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I get this message across the top of CNN.com "A web page is slowing down your browser, what do you want to do, wait or stop it" Wheter I choose WAIT or STOP, the next page I go to (typically, ESPN.com) will not load.

I get this message across the top of CNN.com "A web page is slowing down your browser, what do you want to do, wait or stop it" Wheter I choose WAIT or STOP, the next page I go to (typically, ESPN.com) will not load.

Chosen solution

Before the current versions, when Firefox detected that a script was not running properly, the user got a message asking to stop the script or continue.

Why this was changed . . . . . . . . .

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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All Replies (3)

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Chosen Solution

Before the current versions, when Firefox detected that a script was not running properly, the user got a message asking to stop the script or continue.

Why this was changed . . . . . . . . .

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

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Thank you! I took your tips and I believe this has solved my problem. BDog

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Glad to help. Safe Surfing.