Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to migrate a subfolder I have in the Local Folders folder, but can't find it!

  • 7 respostas
  • 3 have this problem
  • 1 view
  • Last reply by christ1

more options

I downloaded Thunderbird on my new Windows laptop (changing from an old Windows laptop). I have many emails that arrive on my Thunderbird and I managed to move them all alright. I also have a sub-folder called "Posta Archiviata" in my "Local Folders", where I put all my mails... I need to move that too, but I can't find it in the directory, even though it says it should be there!

Any help is greatly appreciated! Thank you!

I downloaded Thunderbird on my new Windows laptop (changing from an old Windows laptop). I have many emails that arrive on my Thunderbird and I managed to move them all alright. I also have a sub-folder called "Posta Archiviata" in my "Local Folders", where I put all my mails... I need to move that too, but I can't find it in the directory, even though it says it should be there! Any help is greatly appreciated! Thank you!
Capturas de pantalla anexas

Chosen solution

Good. When your problem is fixed, can you mark the thread as 'Solved' please? Thank you.

Ler a resposta no contexto 👍 0

All Replies (7)

more options

From your second screenshot: what is the exact path of the folder location?

From your 3rd screenshot: what is the exact path to the 'LocalFolders' folder?

Also, please confirm which screenshot belongs to which computer.

more options

Hi! Thank you for your reply!

In my second screenshot the path is: mailbox:///C:/Users/Elisa/AppData/Roaming/Thunderbird/Profiles/za94phzj.default/Mail/Local Folders/Posta Archiviata

In my third one is: C:\Users\Test\AppData\Roaming\Thunderbird\Profiles\cf9y8tht.default\Mail\Local Folders

Had to search the third one through the %APPDATA% search.

They are from the laptop I'm trying to migrate my mails from.

more options

I guess I'm still struggling to understand your problem. You do have a folder "Posta Archiviata" in your Thunderbird "Local Folders" account on the old computer. It has all the messages.

And you can't locate the corresponding mail file on the old computer?

more options

That's correct. That's exactly my problem. I need to move it, but I can't locate it and do so.

Does this help?

more options

As per screenshot 3 you were looking at C:\Users\Test\AppData\Roaming\Thunderbird\Profiles\cf9y8tht.default\Mail\Local Folders. Presumably that's your current profile.

However, as per screenshot 2 the "Posta Archiviata" folder is located at C:/Users/Elisa/AppData/Roaming/Thunderbird/Profiles/za94phzj.default/Mail/Local Folders/Posta Archiviata (for whatever reason).

Can you post a screenshot of Windows Explorer showing the contents of folder C:/Users/Elisa/AppData/Roaming/Thunderbird/Profiles/za94phzj.default/Mail/Local Folders ?

more options

I don't even have to send the screenshot, because I found it where you said it was - and where it obviously had to be!! I guess my problem was that I couldn't find it by following the path (as in clicking clicking "Users" and then "Elisa" and so on and so forth, because the "AppData" folder doesn't appear when you try to look for it).

I was able to copy and paste it in the new laptop and it worked big time! Thank you again! Have a most lovely day!

more options

Chosen Solution

Good. When your problem is fixed, can you mark the thread as 'Solved' please? Thank you.