Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Does Mozilla have a program called search assit extension?

  • 3 respostas
  • 3 have this problem
  • 4 views
  • Last reply by TeaTyme

more options

I had a pop up appear after I closed out my browser offering to install "Search Assit Extension" to protect privacy. I thought this was included in the browser and I wanted to know if this was a legitimate program from Mozilla I need to install or a scam.

I had a pop up appear after I closed out my browser offering to install "Search Assit Extension" to protect privacy. I thought this was included in the browser and I wanted to know if this was a legitimate program from Mozilla I need to install or a scam.

Chosen solution

This is not ours. Definitely an infection.

Ler a resposta no contexto 👍 1

All Replies (3)

more options

Chosen Solution

This is not ours. Definitely an infection.

more options

Hi   !
As you have malware installed on your computer, you need to do a malware check :

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware

Scan with all programs because each program detects different malware.

All these programs have free versions.

• Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php

• AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml

• SuperAntispyware: http://www.superantispyware.com/

• Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

• Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender

• Spybot Search & Destroy: http://www.safer-networking.org/en/index.html

Also see :

https://malwaretips.com/blogs/search-assist-virus-removal/

more options

Thanks for this info, I will keep it for later. Fortunatly I did not click on the thing, It was extremely well done and looked very much like it could be from Mozzilla. They need to be aware that this scam is operating and is dangerous and put out some warnings. I alwys check now before I click on anything. Thanks again and God bless.