Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

When I link an attachment through Filelink/box, it says link complete, but there is no link in the message box.

  • 1 resposta
  • 5 have this problem
  • 1 view
  • Last reply by user1121639

Dakotadreams
Dakotadreams
more options

I tried linking an attachment with Filelink to Box. The process seemed to go as normal and I got a message that the link was complete, but the window in the message area was blank where the link would normally appear.

I tried linking an attachment with Filelink to Box. The process seemed to go as normal and I got a message that the link was complete, but the window in the message area was blank where the link would normally appear.

Chosen solution

That feature no longer works properly in Thunderbird with Box. No one has fixed it yet.

If you wish to use Box, then open and log into Box using your browser, and upload the file that way. Then get the link for the file and paste it into your e-mail.

Ler a resposta no contexto 👍 1

All Replies (1)

user1121639
user1121639
more options

Chosen Solution

That feature no longer works properly in Thunderbird with Box. No one has fixed it yet.

If you wish to use Box, then open and log into Box using your browser, and upload the file that way. Then get the link for the file and paste it into your e-mail.