Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 respostas
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

more options

when ever a call is made on Facebook and the person answers the tabs crash(every open tab) and they have to be restored. The problem still occur when a call is received but only crashes one the call is answered.

when ever a call is made on Facebook and the person answers the tabs crash(every open tab) and they have to be restored. The problem still occur when a call is received but only crashes one the call is answered.

All Replies (3)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Press the Reply button. Now go to the reply box and paste them in.

aboutcrashesFx29

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

more options

if have tried this but it doesn't log a crash report.

more options

I called for more help.