We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

what does this mean- "The instruction at 0x000000006C006C00 referenced memory at 0x000000006C006C00. The memory could not be written."

  • 1 resposta
  • 3 have this problem
  • 4 views
  • Last reply by FredMcD

hsv2008
hsv2008
more options

Precondition: I've been randomly getting 'autoforwarded' to a malicious website (along with a Norton alert for blocking malicious attack) that uses the Firefox homepage background and prompts the user to download a Firefox update.

Action: I rebooted the computer and after restart was completed I received a pop-up alert with the subject question listed as an application error.

Precondition: I've been randomly getting 'autoforwarded' to a malicious website (along with a Norton alert for blocking malicious attack) that uses the Firefox homepage background and prompts the user to download a Firefox update. Action: I rebooted the computer and after restart was completed I received a pop-up alert with the subject question listed as an application error.

All Replies (1)

FredMcD
FredMcD
more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a good ad / pop-up blocker.