Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Why is my already installed FF v54.0.1 not asking to upgarde to v55.0.1 when using the FF 'About'-window?

  • 1 resposta
  • 2 have this problem
  • 2 views
  • Last reply by Tonnes

Thunderbird2015
Thunderbird2015
more options

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'.

Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment.

I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here.

Adding manually the troubleshoot info was possible, however, see attachment

From several internet sites I learned that FF v55.0.1 is out for some days already. Normally I use the '?' -> 'About' way-of-working to get my FF updated, but currently I only see in the 'About' window that v54.0.1 (64 bits) is the one which is installed and there's a remark 'Firefox is up-to-date'. Like to know why the update functionality which normally works fine, is currently not able to detect the v55.0.1 for installment. I tried to add troubleshoot information as requested and clicked on 'Automatically add' (https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi), but this revealed in a message like 'We're sorry, but we could not find what you where looking for'. So, I've 2 errors here. Adding manually the troubleshoot info was possible, however, see attachment

Chosen solution

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.

Ler a resposta no contexto 👍 1

All Replies (1)

Tonnes
Tonnes
  • Locale Leader
more options

Chosen Solution

Despite 55.0.1 being available, the automatic update is stil throttled, also see this question. I would suggest to wait a bit and not force updating by installing 55 from the website at this point.