Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Firefox is broken

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by Shadow110

dkissa
dkissa
more options

My mozilla collapsed! After i used my PC i left it open and it entered in sleep mode. When i reopened it, I entered mozilla and it was blank without the tabs that i had left open. I enetered history and asked to restore the previous session. 3 blank tabs opened without addresses, and since then my mozilla cant open any address, as also i tried to open oprtion, adds-on and nothing happened again. I restarted my PC but nothing happened again. What i have to do???

My mozilla collapsed! After i used my PC i left it open and it entered in sleep mode. When i reopened it, I entered mozilla and it was blank without the tabs that i had left open. I enetered history and asked to restore the previous session. 3 blank tabs opened without addresses, and since then my mozilla cant open any address, as also i tried to open oprtion, adds-on and nothing happened again. I restarted my PC but nothing happened again. What i have to do???
Capturas de pantalla anexas

All Replies (1)

Shadow110
Shadow110
more options

How about uninstall Firefox Delete Mozilla Firefox Folders in C:\Windows Program Files and in C:\Program Files(x86) Then reinstall with a Full Version Install for Firefox 56.0.2 https://www.mozilla.org/firefox/all/ Note : Firefox 57 Quantum release date Nov 14th

Is there a reason it shows your running version 49  ?? If wanting to stay with a older browser that still gets security updates the Extended Release Version 52.4.1 Full Version Installer. https://www.mozilla.org/en-US/firefox/organizations/all/

You need to update your Flash as it and Firefox 49 are security issues. Flash Player Version: 27.0.0.183 https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

I would also go to the control panel and open java and update it. also : https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Please let us know if this solved your issue or if need further assistance.