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How do I install Privacy Badger after automatic FF 57.0 installation ? The error message says I need to download FireFox first.

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  • Last reply by Mkll

sr-smith
sr-smith
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After upgrade to 57.0, I want to add Privacy Badget (and other) plugins, but cannot. When I select a plugin in the add on screen, I cannot install it. The message in red on the screen to install the pluging reads: "You need to download FireFox to install this add on."

After upgrade to 57.0, I want to add Privacy Badget (and other) plugins, but cannot. When I select a plugin in the add on screen, I cannot install it. The message in red on the screen to install the pluging reads: "You need to download FireFox to install this add on."

All Replies (1)

Mkll
Mkll
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Hello, try refreshing Firefox, then try to install the add-on from: https://addons.mozilla.org/en-US/firefox/addon/privacy-badger17/

How do I refresh firefox? Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? If so mark as solution! Thank you.