Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to log in to email account.

  • 2 respostas
  • 4 have this problem
  • 7 views
  • Last reply by jtcrooks

more options

This is my default account and has been working fine until 2 days ago. I changed gmail password and allow less secure apps but nothing works. I get this message "Sending of password for user jtcrooks09@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754". I have another gmail account and it works fine in the same program.

This is my default account and has been working fine until 2 days ago. I changed gmail password and allow less secure apps but nothing works. I get this message "Sending of password for user jtcrooks09@gmail.com did not succeed. Mail server pop.gmail.com responded: Web login required: https://support.google.com/mail/answer/78754". I have another gmail account and it works fine in the same program.

All Replies (2)

more options

Have you followed through with the "Web login" they asked you to do?

more options

Yes I can login to the web.