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pc freezes when i have 4 tabs open

  • 4 respostas
  • 3 have this problem
  • 10 views
  • Last reply by thecat18

thecat18
thecat18
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Since I got the firefox quantum, when I open up 4 tabs everything else on my pc freezes up for a min. like task manager & search program even in safe mode. Even the cursor freezes up.

Since I got the firefox quantum, when I open up 4 tabs everything else on my pc freezes up for a min. like task manager & search program even in safe mode. Even the cursor freezes up.

Chosen solution

Ok I tried all 3 things again & this one worked. Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-proccesor = slow again. TRY 2 Restart Firefox after making these changes please. I think what I did wrong was I didn't restart firefox. I wish I knew what it meant about what I did. I have 16gb Ram.

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All Replies (4)

thecat18
thecat18 Question owner
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Ok even 3 tabs open.

Shadow110
Shadow110
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If not already done so please update to 57.0.2 : https://support.mozilla.org/en-US/kb/update-firefox-latest-version

Check if fix worked : Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox

If is there or still have issues : You could try this please : Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-proccesor = slow again. TRY 2 Restart Firefox after making these changes please.

If there is crashing : send bp- file as directed : https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support only need last 3 if current.

Please let us know if this solved your issue or if need further assistance.

thecat18
thecat18 Question owner
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Chosen Solution

Ok I tried all 3 things again & this one worked. Go the Menu then Tools --> Options --> Performance and untick everything. change the recommended size lower then see how it runs. Note: 0 = No Multi-proccesor = slow again. TRY 2 Restart Firefox after making these changes please. I think what I did wrong was I didn't restart firefox. I wish I knew what it meant about what I did. I have 16gb Ram.

thecat18
thecat18 Question owner
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Thanks for your help.