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Microsoft office crahes when Firefox is working

  • 1 resposta
  • 1 has this problem
  • 4 views
  • Last reply by WestEnd

yjong
yjong
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I can't use Microsoft Office (Home and Student 2013) at the same time with Firefox. I open Office and Firefox. After surfing a few minutes on Firefox, I go back to Office and than it crashes. Microsoft Word/Excel doesn't work anymore, closes and shows recovered files. It worked perfectly for a few years, but since a couple of months it is a problem.

I can't use Microsoft Office (Home and Student 2013) at the same time with Firefox. I open Office and Firefox. After surfing a few minutes on Firefox, I go back to Office and than it crashes. Microsoft Word/Excel doesn't work anymore, closes and shows recovered files. It worked perfectly for a few years, but since a couple of months it is a problem.

All Replies (1)

WestEnd
WestEnd
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Sounds like a Windows sys files are corrupted. That would require a computer shop to see what is happening as last resort. have you uninstall FF and tried Office to see what happens?