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LastPass auto sign-in not retained

  • 3 respostas
  • 11 have this problem
  • 29 views
  • Last reply by rtechie

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For past 3+ months I have had problems with FF "remembering" my login details for LastPass so that it auto opens when I open FF. Until the new FF (Quantum - I am now using v57.0.4 ) I managed various work-arounds. Despite scouring web, I cannot find a permanent solution to this problem, meaning everytime I go on to FF, I have to re-enter my LastPass log-in details. this is a pain in the rear, & consequently I am using chrome as my default browser - I would prefer to use FF, but not if the LP/FF interface is not going to work ... Is there something I (& countless others) have missed, or is it just not working, & will not be fixed. And please don't pass me off to LP!! thanks

For past 3+ months I have had problems with FF "remembering" my login details for LastPass so that it auto opens when I open FF. Until the new FF (Quantum - I am now using v57.0.4 ) I managed various work-arounds. Despite scouring web, I cannot find a permanent solution to this problem, meaning everytime I go on to FF, I have to re-enter my LastPass log-in details. this is a pain in the rear, & consequently I am using chrome as my default browser - I would prefer to use FF, but not if the LP/FF interface is not going to work ... Is there something I (& countless others) have missed, or is it just not working, & will not be fixed. And please don't pass me off to LP!! thanks

Chosen solution

"Countless others, doubt that as not heard from them." Try googling FF LP problems.

Starting in SafeMode as suggested, LP / FF was able to retain login details so that logging on & off allowed LP to open automatically on each FF log-in. I then went to set my Preferences under Options, including "Never Remember History". LP failure. Finally got LP working again between sessions with Customised History (see attached) after first trying "Remember History" which also resulted in LP working between sessions. NOT IDEAL in terms of Privacy.

But at least it works & means I don't have to migrate to the baddies.

I would also find it helpful if some of FFs answers/help files were written in a semblance of English, but appreciagte the pointers. thanks

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All Replies (3)

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Countless others, doubt that as not heard from them. SAFE MODE

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST Please Refresh but do this 1st: Delete your Cookies and Cache and TEST.

then

TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...:

If is your Profile :

Note: Any customization will revert back to default, you will also need to reinstall Extensions.

Please let us know if this solved your issue or if need further assistance.

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Chosen Solution

"Countless others, doubt that as not heard from them." Try googling FF LP problems.

Starting in SafeMode as suggested, LP / FF was able to retain login details so that logging on & off allowed LP to open automatically on each FF log-in. I then went to set my Preferences under Options, including "Never Remember History". LP failure. Finally got LP working again between sessions with Customised History (see attached) after first trying "Remember History" which also resulted in LP working between sessions. NOT IDEAL in terms of Privacy.

But at least it works & means I don't have to migrate to the baddies.

I would also find it helpful if some of FFs answers/help files were written in a semblance of English, but appreciagte the pointers. thanks

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I'm having this problem. The suggested fix doesn't work for me.