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Firefox is again crashing multiple times a day

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  • Last reply by FredMcD

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Firefox 58.0.2 has crashed four times today and twice yesterday. All of the crashes happen while I am away from the computer. I have about 25 tabs open.

Here are the crash IDs

bp-a3dfabdb-5ee2-4fbe-ab6c-527c31180301 3/1/2018 3:58 PM bp-61d13a84-bc9c-49e9-8b8d-f72061180301 3/1/2018 1:49 PM bp-3da37759-c590-44a7-bae6-1ceb01180301 3/1/2018 11:12 AM bp-2fe77689-d302-44f2-ac8e-8f1df1180301 3/1/2018 8:15 AM bp-0c02d8ab-c902-46b9-9538-110740180228 2/28/2018 1:57 PM bp-1375d439-9bfa-4710-bbb6-7aa191180228 2/28/2018 10:19 AM

Firefox 58.0.2 has crashed four times today and twice yesterday. All of the crashes happen while I am away from the computer. I have about 25 tabs open. Here are the crash IDs bp-a3dfabdb-5ee2-4fbe-ab6c-527c31180301 3/1/2018 3:58 PM bp-61d13a84-bc9c-49e9-8b8d-f72061180301 3/1/2018 1:49 PM bp-3da37759-c590-44a7-bae6-1ceb01180301 3/1/2018 11:12 AM bp-2fe77689-d302-44f2-ac8e-8f1df1180301 3/1/2018 8:15 AM bp-0c02d8ab-c902-46b9-9538-110740180228 2/28/2018 1:57 PM bp-1375d439-9bfa-4710-bbb6-7aa191180228 2/28/2018 10:19 AM

All Replies (2)

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When you left the computer, what was Firefox displaying? The same links, different links?


bp-a3dfabdb-5ee2-4fbe-ab6c-527c31180301 Signature: mozilla::dom::CallbackObject::cycleCollection::Trace

No modules flagged. +++++++++++++++++++++++++++++++++++++++++++ bp-61d13a84-bc9c-49e9-8b8d-f72061180301 Signature: CCGraphBuilder::NoteJSChild

This is for Sumo's Related Bugs 1292925 NEW --- Crash in CCGraphBuilder::NoteJSChild

No modules flagged. +++++++++++++++++++++++++++++++++++++++++++ bp-3da37759-c590-44a7-bae6-1ceb01180301 Signature: TraversalTracer::onChild

This is for Sumo's Related Bugs 1357414 RESOLVED DUPLICATE Crash in TraversalTracer::onChild

1310926 NEW --- Crash in TraversalTracer::onChild ++++++++++++++++++++++++++++++++++++++++ bp-2fe77689-d302-44f2-ac8e-8f1df1180301 Signature: JSFunction::trace

This is for Sumo's Related Bugs 1309520 NEW --- Crash in JSFunction::trace ++++++++++++++++++++++++++++++++++++++ bp-0c02d8ab-c902-46b9-9538-110740180228 Signature: CCGraphBuilder::NoteJSChild

This is for Sumo's Related Bugs 1292925 NEW --- Crash in CCGraphBuilder::NoteJSChild

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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia