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Firefox crashes

  • 1 resposta
  • 2 have this problem
  • 5 views
  • Last reply by philipp

aasim.ansari
aasim.ansari
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I uninstalled my previous versions of Firefox. And downloaded and installed the latest version. But, when I click on Firefox icon I get Mozilla Crash Reporter. I click on Restart Firefox and it gives the same Mozilla Crash Reporter window again.

My latest crash ID: bp-ce5568b1-d2e4-4e0a-ae03-00c2c1180308

I uninstalled my previous versions of Firefox. And downloaded and installed the latest version. But, when I click on Firefox icon I get Mozilla Crash Reporter. I click on Restart Firefox and it gives the same Mozilla Crash Reporter window again. My latest crash ID: bp-ce5568b1-d2e4-4e0a-ae03-00c2c1180308

All Replies (1)

philipp
philipp
  • Moderator
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hi aasim.ansari, this crash may be caused by older versions of Quick Heal security software. the vendor told us they have a fix for this, so please try to update it to the latest version available.