Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having trouble sending emails. It says "An error occurred while sending mail. The mail server sent an incorrect greeting. Could not connect to Server SMPT

  • 1 resposta
  • 1 has this problem
  • 19 views
  • Last reply by sfhowes

more options

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

I can recieve emails on my pc and phone to, but cannot send from my pc. it says "An error occurred while sending mail: The mail server sent an incorrect greeting: Cannot connect to SMTP server 211.29.132.250 (211.29.132.250:25), connect error 10060. Can anybody help cause if have to send documents that are on my computer. cheers smac

All Replies (1)

more options

That IP resolves to mail.optusnet.com.au, so besides that being your outgoing SMTP server, do you have the port = 25, connection security = None, authentication = password, transmitted insecurely, and User name = your email address? If port 25 doesn't work, try 587.

http://www.optus.com.au/shop/support/answer/using-an-email-application-with-optusnet-email?requestType=NormalRequest&id=1434&typeId=5