Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird Emails older than 2 weeks deleted

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by rendy69

Genjan
Genjan
more options

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Thunderbird - Emails older than 2 weeks are deleted. Have checked don't delete messages on Synchronization & Storage tab, but inbox messages still disappear after 2 weeks. Is there any way to find old emails or keep them from being deleted after 2 weeks.

Chosen solution

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

Ler a resposta no contexto 👍 1

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Who is your email provider? What is their retention policy of mail on their server. That you have a synchronization and storage panel means that retention settings in Thunderbird are over ridden by the server as you are using IMAP.

rendy69
rendy69
more options

Hello,

I have quite similar problem. I reinstalled TB today, Oct 9th and the emails dowloaded were only from the Oct 1st. Does anyone know how to download emails older than that? I'm using POP.