Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Thunderbird does not save my sent e-mails on the server of webmail. Please help!

supportmozilla18
supportmozilla18
more options

We have 3 e-mail adresses at Webmail (the mailing service of Jimdo, where our homepage is) and now we have a new laptop and the newest Thunderbird but now Thunderbird does not save our sent e-mails on the server of webmail. Please help us. It is very important for us and our security that all our mails are also stored on webmail. Best regards, Susann

We have 3 e-mail adresses at Webmail (the mailing service of Jimdo, where our homepage is) and now we have a new laptop and the newest Thunderbird but now Thunderbird does not save our sent e-mails on the server of webmail. Please help us. It is very important for us and our security that all our mails are also stored on webmail. Best regards, Susann

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Have you created an IMAP or POP mail account ?

You would need to have created an IMAP mail account. You cannot simply change server settings for a pop account, you would need to create a new existing mail account and set up as IMAP.

Have you subscribed to see the IMAP 'Sent' folder ?

  • Right click on imap mail account name in Folder Pane and select 'Subscribe'
  • select/highlight the 'Sent' folder and click on 'Subscribe'
  • click on 'OK'

Check Account Settings to be sure you are using that imap subscribed 'Sent' folder.

  • Right click on imap mail account name in Folder Pane and select ' Settings'
  • Select 'Copies & Folders'
  • Select :'place a copy in'
  • Select: 'Other' and choose the subscribed 'Sent' folder on imap account.
  • click on 'OK'

Exit and restart Thunderbird.

Toad-Hall modificouno o

supportmozilla18
supportmozilla18 Question owner
more options

Hi Toad-Hall,

thank You very much for Your quick answer. You are right, I made a POP income server, this was a fault.

But I didi this because when I wanted to set up an IMAP then Thunderbird says: "Incoming server already exists ." And I cannot go on. How can I manage this? I tried to make everything from the very beginning, set up a new e-mail-account, but I onl get this message and cannot go on.

Thanks in advance! Best regards, Susan