Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

New account can't send or receive

  • 1 resposta
  • 1 has this problem
  • 7 views
  • Last reply by Matt

arrbee
arrbee
more options

Just set up a new POP account in Thunderbird, but clicking Get Messages does not check this account.

I can see on the footer off the app that the other 3 accounts send/receive as normal, also on start up - but the new account is not being checked at all.

All email accounts are set the share Inbox (global)

It does work if I manually select the new account in the Get Messages drop down or wait for Thunderbird to automatically check messages in the background.

Any ideas? Thanks

Just set up a new POP account in Thunderbird, but clicking Get Messages does not check this account. I can see on the footer off the app that the other 3 accounts send/receive as normal, also on start up - but the new account is not being checked at all. All email accounts are set the share Inbox (global) It does work if I manually select the new account in the Get Messages drop down or wait for Thunderbird to automatically check messages in the background. Any ideas? Thanks

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

in account settings > server settings do you have Check for new messages on startup selected? What about Check for new messages and Automatically download new message?

Click the advanced button. Do you have the include this server when getting new mail checked?