Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Cannot send emails after updating

  • 2 respostas
  • 1 has this problem
  • 1 view
  • Last reply by KathySED

KathySED
KathySED
more options

Hi, I am using Window 7, but after updated to the new version, I can't send emails and my settings are correct. If my computer is too old to support new version, how can I get back to the old version? Thank you Kathy

Hi, I am using Window 7, but after updated to the new version, I can't send emails and my settings are correct. If my computer is too old to support new version, how can I get back to the old version? Thank you Kathy

Chosen solution

This could happen if you have a firewall or security program that needs to be 'told' to allow network access to the new TB version. In any case, scanning of outgoing mail by antivirus software is not recommended. Is that option in place?

Ler a resposta no contexto 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

This could happen if you have a firewall or security program that needs to be 'told' to allow network access to the new TB version. In any case, scanning of outgoing mail by antivirus software is not recommended. Is that option in place?

KathySED
KathySED Question owner
more options

Hi sfhowes, I finally uninstalled Thunderbird and reinstalled it. It's OK now. Thank you for your help. Have a good day. Kathy