Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pocket recommendations not working

  • 6 respostas
  • 2 have this problem
  • 28 views
  • Last reply by ovidiuav

more options

Hi,

This is really annoying me because I really enjoyed the Pocket recommendations on the Firefox homepage (for Android). From one day to the other it disappeared! No option to enable it. I have looked at every option in the settings and it isn't there. How is this possible?

Thanks in advance

Hi, This is really annoying me because I really enjoyed the Pocket recommendations on the Firefox homepage (for Android). From one day to the other it disappeared! No option to enable it. I have looked at every option in the settings and it isn't there. How is this possible? Thanks in advance

All Replies (6)

more options

Hi Raf84, could you check here:

menu button > Settings > General > Home

In the Panels section, tap Top Sites

Here you can turn the "Recommended by Pocket" section on or off

Does that work?

more options

Nope. It isn't even there as an option! :(

more options

See the screenshot, that option just disappeared from one day to the other.

Restarted phone. Uninstalled and reinstalled Firefox and Pocket.

more options

Hmm, this feature is regional. I haven't heard of any regions where it was turned off, but I certainly can't read everything. Hopefully someone else has more information.

more options

I sure hope so, still no fix. Thanks though.

more options

I have this exact same problem. I just switched from a Galaxy S9 to a Huawei P30 Pro and on the S9 the recommendations show up, while on the P30 Pro the option in Settings isn't even there.