Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 10 crash, can't find Thunderbird folder in windows.old roaming folder, only in local folder. Tried to copy over, but doesn't recover previous profiles.

  • 1 resposta
  • 1 has this problem
  • 9 views
  • Last reply by christ1

more options

I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

All Replies (1)

more options
I've copied that across C:/<user>/appdata/roaming

When 'there's no Thunderbird folder in the windows.old/<user>/appdata/roaming', you copied what across?

</blockquote> but it doesn't pull in the old data </blockquote>

What old data? Please be specific and provide the entire path.

nor if I copy the folder to the local folder.

You copy what folder? To which 'local folder' exactly?

What happens when you start Thunderbird?

christ1 modificouno o