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message is displaying two tags. one of them is wrong

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  • Last reply by Matt

anniemich
anniemich
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I tagged a message with the wrong tag. The tag should be on a different message. When I delete the tag from the list it deletes the # from both messages. When I add the number to the correct message it adds the tag back in other message that I don't want it to be on. How can I delete the tag on one message but leave it on another message?

I tagged a message with the wrong tag. The tag should be on a different message. When I delete the tag from the list it deletes the # from both messages. When I add the number to the correct message it adds the tag back in other message that I don't want it to be on. How can I delete the tag on one message but leave it on another message?

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Matt
Matt
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Select the message in the list Go to the message menu and select tags. You will see a tick beside each tag applied to that email. click the ticked item to remove the tag from that email.