Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't send emails. I can receive them. I have tried the help page.

  • 1 resposta
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

I tried the suggested solutions and none worked. I was able to send emails until 5/22. Oddly, 3 emails sent after that including one test message 30 minutes ago, but I have several drafts that will not send. I just tried to send another test message to the same one I sent 30 minutes ago, and it wouldn't go. The test message was never received either. I have no problem receiving emails and I can send them if I sign onto the website, just not through Thunderbird.

I checked the settings and they all look right. Please see pictures for error message and settings. Thanks in advance!

I tried the suggested solutions and none worked. I was able to send emails until 5/22. Oddly, 3 emails sent after that including one test message 30 minutes ago, but I have several drafts that will not send. I just tried to send another test message to the same one I sent 30 minutes ago, and it wouldn't go. The test message was never received either. I have no problem receiving emails and I can send them if I sign onto the website, just not through Thunderbird. I checked the settings and they all look right. Please see pictures for error message and settings. Thanks in advance!
Capturas de pantalla anexas

All Replies (1)

more options

The problem is that your Reply-to address is not a 'registered' account:

https://support.mozilla.org/en-US/questions/1261761